FAQ

What do the courses involve?

There are two UKROEd online courses available depending on the offence committed. The Your Belt Your Life course relates to the non-wearing of seatbelts and the Safe and Considerate Cycling course relates to cycling offences, you will only need to complete the course relevant to you. Each will take approximately 30 minutes to complete. You will be taken through interactive e-learning screens which will highlight facts and information to help you understand the importance of complying with road traffic law. There is a question and answer section at the end of the course which will gauge your learning. There is a pass mark of 75%, if you fail to achieve this you can retry as many times as needed until you do.

For those without internet access there is a fully offline alternative. Please contact our Client Services team on 0345 880 3001 for more details.

Can I fail?

There is a short question and answer session at the end of the course. You will be expected to achieve a minimum pass mark of 6 out of 8. There is no limit on the number of attempts you can have, so long as the course is successfully completed prior to the completion deadline date.

Will the course benefit me?

The cost of the course will be less than the fine. You will also be given the opportunity to learn something new and increase your awareness on road safety.

Can I attend the course voluntarily?

No, the courses are only available to those offenders referred to us by a Police force.

Can I pay by instalments?

No, payment can only be made at the time of booking using either a credit or debit card.

My Completion Deadline date has passed. Can I still take part in the Scheme?

The course must be completed before the Completion Deadline date. Failure to do so will result in you being issued with a fine from the Police. If you have already paid for the course and your completion deadline date passes, you are eligible for a refund of the central cost recovery element of the fee, please call our client services team on 0345 880 3001 to arrange

Do I need to inform the Police that I have completed the course?

No, we will advise the Police that you have successfully completed a Course.

If I offend again, can I attend a further course?

You can only attend one of the same courses once within a 3 year period.